Simple IVR Service: A Premier Welcome to All Your Call-Ins and Contacts
Enhance your customer experience with our Simple IVR Service — a smart and reliable system that efficiently routes calls using a single business contact number. This cloud-based solution connects callers to the right team—support, managers, or business owners—ensuring a quick response and professionalism from start to finish. Experience seamless communication, call recording, and real-time insights with Gensparc’s Simple IVR Service.
Harness the Power of Our Simple IVR System with Innovative Features
Zero Capital Investment with Simple IVR Service.
Simple & reliable Simple IVR Service for all businesses.
No missed calls—even when all channels are full.
Web panel access with support for Simple IVR Service.
Integrated with DialerD CRM via Simple IVR Service.
Smart Caller ID
Automatically identify incoming callers based on their phone numbers.
Display relevant information about the caller.
Welcome Greeting
Greet callers with a professional and friendly message.
Set the tone for the interaction.
Provide essential information.
Voicemail
Offer callers the option to leave a voicemail when agents are unavailable.
Record messages for follow-up.
One Number Call Routing
Streamline call handling by using a single phone number for all inquiries.
Route calls to the right department or agent based on caller input or predefined rules.
IVR Routing to Departments
Create a menu-driven system for callers to choose their desired department.
Route calls based on numeric input.
Dashboard
Provide real-time insights into call traffic and performance.
Monitor call queues, wait times, and agent availability.
Our Simple IVR System Web Panel
- Responsive Web Pages
- Configure Call Flow
- Flexible Tools
- Responsive Web pages.
- Dashboard Settings.
- Audio Clips – Upload or Generate using Text2speech (Google).
- Configure Call flow – Welcome prompt, Call routing on keys 0 to 9.
- Staff – add dept and add agents in it, if not in dropdown, add new.
- Departments
- Agents
- Reports
call us to get a free quote
+91 9266663731
About Our Company
Gensparc Technologies Pvt. Ltd. was founded in 2013 with the aim to provide reliable, high-quality software solutions to telecom operators, enterprises, and more
Contact Us