A simple IVR fortified to enhance business

Traditional IVR

IVR (Interactive Voice Response) is a great way to provide a warm welcome interface to the customers and prospects calling a company’s main contact phone number.

IVR Features

Run-Of-The-Mill IVR solutions do not add up directly into company’s objectives

There are traditional solutions available to address the corporate IVR needs, however they do not offer a comprehensive solution for the enterprises. Also, the company does not enforce the lead directly into a sales system so as to be processed by the sales executive till conclusion and thus may lose the possibility of a potential business opportunity.

IVR With CRM – Value for the money

To address this situation, IVR fortified with a CRM dialler offers a convenient way to handle such opportunities in a timely manner.

Thus, it is a great value for the money for the enterprises gearing up for the growth.

It gives enterprises a greater level of competency and makes the IVR yield more advantages, and to be integrated with an efficient sales process.

DialerD Advantage

• Missed calls leads auto assigned
• Voice popup with smart called ID
• View details and/or Call back
• Update & Follow up to conclude the lead

DialerD Dashboard/Stats

• Call statistics – counters
• Click to view detail
  • Details
  • Assigned to
  • Status

How does it work?

• Caller listens to an IVR greeting while the call connects to a sales executive
• Sales executive who has DialerD installed on mobile phone gets a smart Caller-ID, and thus knows who is calling beforehand and can view the lead’s history in the CRM as well.
• Executive takes the call and can click and update the records of the lead calling right there and then.
• On the other hand call stats are available on Manager’s dashboard on his mobile phone DialerD panel or laptop. Manager can further drill down to the IVR Call Data Records and also view the linked CRM data and interaction history of the leads.

So wait no more and acquire this remarkable advantage for your organization.