- August 21, 2019
- soft_gensparc
- 0 Comments
- IVR
Maximize Sales Funnel Productivity
A sales funnel is a customer journey from awareness of a product or service to the final purchase. It is a visual representation of the customer’s journey from initial contact to conversion, though stages of a sales funnel may vary depending on the type of business.
Despite the fact that sales funnel management is a widely accepted business practice, many companies do not have a structured approach to managing their funnel. And often lack the awareness of the tools that could be utilized at an affordable price.
There is a misconception that the company will have to bear the burden of setting up a hardware system in the office, that looks like a big hassle and rather a burden of additional costs and system handling responsibility.
Challenges:
Under-Performing Business
Not realizing that they are missing the benefits of managing sales funnel systematically – and rather facing lost opportunities, lower conversion rates, and decreased sales.
Setting Up System Need High Capital?
Enterprises think that it might incur high costs to set up and for supporting such system
Falling on spreadsheets
Still managing leads and follow-up on a spreadsheet or on diary – manual leads pass-on and manual dialing making it less efficient.
All leads are not processed
Once attempted, leads may not be available for ready review even when they might be having opportunity.
Insufficient Follow Up
There is nothing in place to ensure follow-up while it is well known that lead conversion is highly inefficient without proper follow-up.
Unprepared to handle lead
Executives may get caught off-guard and not able to fetch important customer info in real time which may lead to ineffective conversation.
Where does my team need improvement?
The company may also experience a lack of visibility into the performance of their sales processes, leading to decreased efficiency and an inability to optimize the sales process. E.g. proper interaction records are not available for review.
Gensparc DialerD offers a cost-efficient, low-maintenance solution that requires no capital outlay from the company.
Moreover it facilitates to manage the sales funnel right from the ingestion of the leads till the lead conversion. There is a powerful follow-up mechanism ensuring that all leads are successfully followed up by the executives.
Also executives can view the full detail of the lead anytime along with the entire history of interactions which uncovers the business opportunities by finding the gaps and possibilities of improvement.
Manager/Owner can view the entire progress at convenience, and comfortably focus on business growth and prospects improvement.
DialerD Key Features
Smart Caller ID showing the caller-detail
Executive can see the lead detail while speaking and update the status and notes and other details as needed.
Not to miss follow-up
Executive sees follow-ups due and overdue on the dashboard itself.
Lead & opportunity summary
View status wise lead status on the mobile app dashboard
Search a contact
Search a contact/lead by name/number with various filters available
View lead’s history
View lead’s entire history of interactions with filters
Share collaterals/info
Share instantly with leads a pre-configured html/text documents/templates for product/service collaterals and other important information e.g. payment link, bank account information, company name & address.
Manager’s Dashboard/Monitoring
Mobile app and web-panel for the manager to view live calls monitoring, dashboard and other lead analytics report such as status, call-data, follow-up.
Gensparc’s DialerD provides excellent call management with CRM with following advantages:
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