- August 22, 2019
- soft_gensparc
- 0 Comments
- IVR
Enhance Your Sales Executive’s Efficiency
Companies have understood the importance of generating leads online and closing the sales from their back offices these days rather than doing the door-to-door marketing.
Door to door marketing is not always feasible and it is very costly. Specially during Covid-19 situation, it was not possible also.
To address such situation, there should be a strategy in place for work-from-home for the sales executive staff.
Taking lead generating services from online portals is very common. Companies normally assign the team to continuously monitoring the online portals for new leads so that they can process these as soon as they appear on the portal.
However there are glitches in this approach. Such as:
- Executive may be not ready to capture the lead at the right time. A delay in capturing the lead may cause it to lose to competitor.
- If a lead is not assigned to the sales executive at right time, no one may handle the lead for sometime and it will be delayed in processing.
- If there is no sales process facilitated by a system, all leads will not conclude, they may get slipped due to no-followup, ignorance, etc
- Sales management does not have a clean way to know how many leads were generated and what is their current status.
- Management would like to know if there is any weakness in sales system that can be improved to handle the leads better and so enhance the sales revenue.
Gensparc’s DialerD addresses these needs in a convenient manner. It provides following features:
Integrated to online lead generating source portal and auto-Pull leads directly
Auto assign the leads to the sales executives based on pre-decided criteria such as location, product, sequence or counts etc.
Voice popup on the executive’s mobile phone whenever a new lead is assigned to him so that executive can process the lead immediately.
A friendly mobile user-interface for executive to view the lead’s detail on the go such as name, contact#, address, previous interaction history. Executive can mention his notes, update status, add tags, and set follow-up date-time so as not to miss the lead at any time.
Live call monitoring interface on the web-panel for manager or the owner along with dashboard and reports.
Advantages of Gensparc’s DialerD solution:
- No capital investment
- Low Costs
- No need to setup hardware and software in customer premises
- Provides an edge in a competitive market
- Scale up conveniently & quickly
- Enhances sales
- Real time performance dashboard
Wait no more and jump start to put a strong sales process, and take the advantage of technology edge to enhance business professionally.
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